Refund Policy

We want you to be confident in your purchase. You may request a full refund of the LLC Pro service fee within 30 days of payment as long as your application has not yet been submitted to the state. After we begin preparing and filing documents, service-fee refunds are pro-rated based on the work completed.

Eligible add-ons that have not been delivered (EIN filing, Operating Agreement, UPS Priority Shipping, Rush Processing, Annual Report Filing) can be refunded in full before work begins. Once an add-on is delivered or filed, it becomes non-refundable.

Important: State filing fees are paid directly to the state and are non-refundable once submitted, regardless of whether your filing is approved, rejected, or you change your mind. This policy is set by each state agency and is outside our control.

• State filing fees that have already been submitted to the state.
• EIN numbers that have already been issued by the IRS.
• Registered Agent service after the first 30 days of the service term.
• Documents already delivered (Operating Agreement, Annual Report, etc.).

1. Email refunds@llc-pro.com with the subject line "Refund Request".
2. Include your order number, the email used at checkout, and the reason for your request.
3. Our team reviews refund requests within 3 business days and replies with the outcome and any applicable proration.
4. Approved refunds are returned to the original payment method within 5–10 business days, depending on your card issuer.

If we are unable to file your documents due to an error on our part, we will refund the LLC Pro service fee in full. State filing fees remain non-refundable per Section 2 above.

Refund questions? Email refunds@llc-pro.com.