Privacy Policy

We collect information you provide directly and information collected automatically:

• Identity and contact information: name, email, phone, date of birth, residential address.
• Business information: proposed LLC name, state of formation, industry, business activity, members and ownership percentages, principal and mailing addresses.
• Tax information: EIN intent, expected revenue, banking intent.
• Account data: login credentials when you create an account.
• Technical data: IP address, device, browser, pages viewed, and diagnostic logs.

• Prepare and file your LLC formation documents and add-on services.
• Communicate with you about your application, status changes, and reminders.
• Process payments and prevent fraud.
• Improve our website and services.
• Comply with legal obligations.

We use industry-standard administrative, technical, and physical safeguards to protect your information, including encryption in transit (HTTPS), encrypted storage, least-privilege access controls, and row-level security on our database. No method of transmission or storage is 100% secure, but we work continuously to protect your data.

Payments are processed by our third-party payment processor (Stripe). We do not store full payment card numbers or CVV codes on our servers. Payment details are submitted directly to the processor over a secure connection. We retain only the minimum metadata required to reconcile your order (such as the last four digits of the card, brand, and transaction ID).

We use cookies and similar technologies to keep you signed in, remember preferences, measure site performance, and improve our service. You can disable non-essential cookies through your browser settings. Some cookies are strictly necessary for the site to function (for example, authentication) and cannot be disabled.

We share information only as needed to deliver our services:

• With state agencies to file your formation documents.
• With the IRS where you elect EIN filing.
• With our payment processor, hosting, email, and analytics providers under contracts that require confidentiality.
• When required by law or to protect rights, property, or safety.

We do not sell your personal information.

• Request access, correction, or deletion of your information.
• Opt out of non-essential marketing emails at any time.
• Close your account by contacting support.

Privacy questions? Email support@llc-pro.com.